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January 25, 2012 | 0 likes | 0 comments
I have yet to stay at a Four Seasons hotel. Still, in my mind they have an impeccable reputation for great service design. With their recent complete revamp of their online offering, Four Seasons takes a great leap forward. I know the competition isn't too tough, but I have yet to see a better hotel website than this. Finally someone raised the bar.
February 4, 2010 | 18 likes | 0 comments
Happy Cog have been hard at work on the new Visit Philly site recently. Compared with the previous version, this site is the best in the entire universe - in all aspects. I haven't really been able to test this site in a real world scenario, as I haven't visited Philadelphia in 14 years. However, I think they've made some interesting choices in the content shown in the dropdown menus and the content, such as the itineraries.